After removing dr web, the computer does not start. How to completely remove Doctor Web antivirus from your computer? How to remove Dr.Web using a special utility

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It can be difficult to install a new antivirus if the old one was incorrectly removed. If removal is incomplete, other problems may occur, such as slowdowns or malfunctions. Many antivirus companies take care of users even if their product needs to be uninstalled. This time we will talk about the correct removal of Dr.Web antivirus. By the way, you can also remove it using a standard Windows system component “» (« Installation and removal of programms Programs and components

"). However, in an emergency, a special utility is provided for removal. It is recommended to use it when a system error occurs, as a result of which manual removal is impossible or was performed but incorrectly.

Incorrect removal means partial removal of the program, after which the system contains “remnants” of the antivirus in the form of files and folders. It is also recommended to use the utility if the antivirus uninstaller gives an error during uninstallation or does not start at all.

Dr.Web Remover utility and instructions for use

1. There is also a special utility for this - Remover.
2. Click here and download the program from the company's official website. The utility is completely free and does not require installation on a PC. It is also worth noting that it must be run as an administrator. To do this, click on the program shortcut with the right mouse button and select the appropriate item.
3. After starting the program, a captcha (security code) will be displayed, which must be entered correctly. This is explained by the fact that it is possible that it is not the user who is trying to remove the antivirus, but another (usually malicious) application. The security code in this case serves as confirmation that the actions are performed by a person. After entering the captcha, click the " Delete
4. " If desired, the code can be updated to another one (if the current one seems illegible), or listened to (for visually impaired people).

When you finish working with the utility, restart your computer.

Antivirus software from the Russian manufacturer Doctor Web has proven itself over many years. But if you have a reason to remove Dr.Web antivirus and you are unable to remove it yourself, then in this article you will find a solution. I’ll get straight to the point so as not to waste your time with unnecessary lines.

How to remove Dr.Web using Windows tools

Dr.Web anti-virus can be removed with a special program, but this removal method is recommended by the developer only if you were unable to remove the anti-virus using standard operating system tools. Therefore, we will follow the recommendations. Open “Control Panel”, this can be done through the “Start” menu.

In the Control Panel, click on the line “Uninstall a program” (if there is none, then “Programs and Features” or “Add or Remove Programs”, depending on the version of Windows).

Select Dr.Web in the list of programs and click “Uninstall” at the top (in Windows XP on the right).

The Dr.Web removal wizard will start. To completely remove the antivirus, uncheck all the boxes in the “Options” window and click “Next”. In the next window, enter the numbers from the picture into the line and click the “Uninstall a program” button. After removing Dr.Web, restart your computer.

How to remove Dr.Web using a special utility

If you couldn’t remove Dr.Web using Windows tools, then download the official DrWebRemover utility from this link: http://download.geo.drweb.com/pub/drweb/tools/drw_remover.exe. Run the drw_remover.exe file you just downloaded and enter the digital code from the image. If you can’t make out the numbers, then press the button to speak or change the code to the right of the picture. After entering the code, click “Delete”.

The program will ask you to restart your computer, click Yes. This completes the removal of Dr.Web antivirus successfully.

Regardless of the reasons, sometimes it occurs, and some difficulties may arise with this process, since the antivirus in the OS usually has a privileged position. This is due to the fact that its actions are aimed directly at the global computer system.

Antivirus, as you know, is a program that is one of the first to launch when you turn on your computer. In addition, the rights of this program are much higher than others, because all software is under its control. Accordingly, it will not be possible to remove, for example, Doctor Web in order to install an antivirus from another manufacturer using ordinary Windows tools.

If you remove an antivirus using the standard “Remove Programs” function, it may leave behind some traces that will prevent the use of another antivirus program.

Options for removing Dr.Web antivirus

If the antivirus is not removed from the computer, you can try the following options:

1. Removal using Safe Mode. It is not difficult to enter it - send your computer to reboot. When it loads, hold down the F8 key at intervals of several seconds, and this must be done BEFORE loading the operating system, i.e. until the Windows logo appears.

If the algorithm has been followed, a choice of boot mode will appear, in which you should select the “Safe Mode” item. After this, you need to perform the already known removal algorithm through the menu “Control Panel” – “Uninstall Programs”.

2. Removal using a special utility designed specifically for removing Dr.Web antivirus. This utility will allow you to remove the antivirus without hassle, and do it according to all the rules, without damaging the state of the system. You can download the utility for free from the developer’s official website using the link at the end of the article.

The utility does not require installation, so run it immediately after downloading. Following the instructions, in a few moments the antivirus will be completely removed from the computer. All you have to do is restart your computer and immediately install another antivirus so as not to leave your computer unprotected.

You can remove Dr.Web anti-virus using standard Microsoft Windows tools or using a special utility.

Select removal method:

To remove a third-party antivirus yourself using standard Microsoft Windows tools, follow these steps:

Start»;

2. Select the menu item " Control Panel»:

3. In the window " Control Panel" Choose a section " Installation and removal of programms" (or section " Programs", and then - " Installation and removal of programms»):

4. In the window " Installation and removal of programms

5. Double-click on the program name with the left mouse button;

6. Confirm that you really want to remove the program;

7. Click " Yes

8. Click " Yes

9. Enter the verification code from the image into the input line and click " Disable Self-Defense»:

10. Wait for the removal to complete and in the window prompting you to restart your computer, click “ Yes»:

Program Files

1. In the lower left corner of the screen, click on the “ Start»;

2. Select the menu item " Control Panel»:

3. In the window " Control Panel" Choose a section "":

4. In the window " By the way, you can also remove it using a standard Windows system component “» select the program you want to remove;

5. Click on the button After entering the captcha, click the ""(or the button " Change»);

6. Click " Yes" in the confirmation window for deleting the quarantine and its contents:

7. Click " Yes" in the confirmation window for deleting from the operating system:

8. Enter the verification code from the image into the input line and click " Disable Self-Defense»:

9. Wait for the removal to complete and in the window asking you to restart your computer, click “ Yes»:

When you remove a third-party antivirus using standard Microsoft Windows tools, some folders and files may remain on the system, so you need to check the “ Program Files"after rebooting the computer. If the folder contains folders and files of a third-party antivirus, then they must also be deleted and the computer restarted.

You need to try removing your antivirus first Dr.Web using standard Microsoft Windows tools.

In some cases, after removing the antivirus Dr.Web and rebooting the computer, entries may remain in the system registry of the operating system due to which it is impossible to install the antivirus ESET NOD32.

To resolve this situation, follow the instructions:

1. Save a special utility (file drw_remover.exe) on the desktop of your computer:

2. Run the downloaded file drw_remover.exe;

3. Enter the numbers from the picture into the input line and click “ After entering the captcha, click the "»:

4. Wait for the removal to complete and in the window asking you to restart your computer, click “ Yes»:

ESET does not take responsibility for the results of this utility, since this software product is provided by the developer of a third-party antivirus.
We strongly recommend that when using a special utility to remove a third-party antivirus, you seek help from specialists.

If you need help removing a third-party antivirus, you can contact our free technical support.

In the antivirus race, it is difficult to identify a clear leader, since all programs have their own strengths and weaknesses. It is most effective to find a favorite if the user tries several utilities and chooses the best one for his own needs. However, running multiple antiviruses on one PC is not recommended. If you had Dr. installed. Web and you are ready to part with it, we will tell you how to do it correctly.

How to remove Doctor Web using the uninstaller

Like any other software on your computer, Doctor Web can be removed using standard Windows methods. For this:

• go to the folder in which it was installed;
• we find the uninstaller (when you hover the cursor, a window describing the functions of the icon is displayed);
• in versions higher than Windows Server 2003, for example in Win 7, it is located at C:\ProgramData\Doctor Web\Setup\win-es-agent-setup.exe and is launched with the parameters /instMode remove /silent no;
• We are also looking for the uninstaller in the folders:
• for Windows XP OS: %ALLUSERSPROFILE%\Application Data\Doctor Web\Setup\;
• for Windows Vista and later and for Windows Server 2008 and later:%ALLUSERSPROFILE%\Doctor Web\Setup\;
• the most complete installation package with correction or removal options is located there and is named drweb-esuite-agent-full-<версия_Агента>-<версия_сборки>-windows.exe;
• its alternative is the network installer drwinst.exe
• launch the one you need and follow the recommendations on the screen;
• Usually the utility does everything automatically and displays a corresponding message when the uninstallation is complete.

How to remove Doctor Web through the “Control Panel”

Removal through the “Control Panel” works no less successfully:

• open the desired section from the “Start” menu;
• go to the item “Add and remove programs”;
• We scroll through the list, sorted by name, and find Dr. Web;
• double-click on it or click on the “Uninstall” button at the top;
• confirm the action by clicking on the “Yes” button in the message “Are you sure....?”;
• the program is deleted without additional actions on the part of the user;
• When the process is completed, an uninstallation message will appear (or an error message if the uninstallation was not successful).

During the process of uninstalling a licensed antivirus, the program may ask you whether you need to erase the registration key, as well as personal settings. If you are sure that Dr.Web will never be needed again, confirm the action (or select “Save”, this will take up very little space). Even after successful uninstallation, two folders with “Doctor” statistics may remain on the PC. They are located at Program Files\DrWeb and \Users\User\Application Data\DrWeb (hidden). They can be removed manually or left in place; they will not cause any harm and will not return the program.

How to remove Doctor Web using the standard utility

Some users cannot delete Dr. Web using conventional means, the remaining “pieces” of the program are spammed with errors and do not work correctly. Therefore, the program developers recommend removing it with software specially developed for this purpose, which can be downloaded for free from the “doctor” website. The process of using the utility is simple:

• download and install;
• launch, enter the security captcha;
• click “Delete”;
• click on the standard “Next” buttons;
• we confirm the PC reboot, which the program suggests;
• When logging into the OS again, not a single antivirus element should be present.

In addition to those described, there are other ways to remove an antivirus - for example, through a special option in the Dr. interface. Web or third-party programs.