Constructive criticism of the rules for its implementation. Rules for constructive criticism. Examples of constructive criticism

We endure criticism from numerous people every day. Behavior, statements, appearance, etc. are evaluated. And this evaluation is not always pleasant. If the meaningful glances of a stranger can be ignored, then the statements of relatives or friends are sometimes taken very painfully. However, we ourselves also value other people. How to express your opinion correctly so as not to cause negative emotions?

Criticism and its types

It is normal to have your own opinion and express it aloud. This is what is called criticism. The main thing is how it is presented. Constructive criticism aims to be useful, to point out mistakes and how to fix them. It is expressed in the form of advice, objective analysis, and recommendations. Destructive criticism is also a way to assess, but it is not useful in itself. This method is used to make a person lose his temper and, under the influence of momentary emotions, abandon his plans.

Principles of constructive criticism

• Objectivity. Express your opinion, but do not pretend that it is the only correct one.
• Concreteness. Focus on specific points, not on the whole work as a whole.
• Argumentation. Show what your assessment is based on, justify your opinion.
• Experience and practice. Examples from personal life are very revealing. Tell us how you avoided or corrected mistakes.
• Professionalism. If you are well versed in the issue that you are criticizing, then you will be listened to. Otherwise, you run the risk of being branded as an amateur.
• Lack of personality transition. Criticize the work, not the person, show respect for the opponent.
• Emphasis on the pros. When pointing out the disadvantages of a job, do not forget to mention its merits.

How to criticize correctly

When assessing another person's actions, it is important that he hears what you have to say. The rules of constructive criticism will help with this:

1. Express your opinion when you are face to face with a person. Respect your opponent, don't make his mistakes public.
2. Suggest solutions to the problem. Help with advice or deed, otherwise the meaning of criticism will be unclear.
3. Keep calm. The opponent will respond to aggressive statements with aggression.
4. Evaluate work in a timely manner. If constructive criticism is expressed after a long time, you will be considered a quarrelsome, vindictive person.
5. Alternate negative points with praise. The person will feel that they are appreciated, despite the mistakes they have made. He will try to justify trust and will not make such mistakes in the future.
6. Criticism is a dialogue. Let your opponent speak. Perhaps he could not influence the situation that led to the mistakes.
7. You cannot criticize by referring to others. Be responsible for what you say, otherwise you will be accused of spreading gossip.
8. When the causes of errors and solutions have been found, leave this question. You don't have to constantly remind your opponent of his mistakes.
9. If your opponent is annoyed and unable to adequately perceive your words, postpone the conversation for a while.

Areas of Application of Constructive Criticism

Assessment is not as easy as it sounds. At times, even a very reserved critic can lose his temper and be overly emotional. But there are areas in which destructive criticism is inadmissible in any case.

The first concerns the manager-subordinate relationship. With the help of constructive criticism, it is necessary to correct the actions of the employee. Otherwise, the person will work poorly and will have to be fired.

Another area is the educator (parent, teacher) - the child. Destructive criticism lowers the little person's self-esteem. If a child is constantly told that he is doing everything badly, then he grows into a weak, insecure person.

The third area is training. Constructive criticism of the teacher guides the student, helps eliminate mistakes and gain new knowledge. A negative assessment has the opposite effect - the desire to learn disappears, knowledge is not assimilated.

Examples of constructive criticism

How easy it is to express your opinion under the influence of emotions ... The result of destructive criticism is resentment and unwillingness to listen. But you can say the same thing in different words. Let's look at a few examples.

• “What were you thinking when you wrote the report? This is no good! Change everything immediately! "

Nobody likes a rude boss. Better to say about the shortcomings in a different way:

• “Ivan Ivanovich, you are a good specialist, but the figures in the last column of the report are incorrect. Correct them, please. I hope you will be more careful next time. Your diligence and responsibility are valuable qualities for our company. "

• “Why are you wearing this awful dress? It has a bad color and it hangs on you like a sack. "

After such a phrase, a quarrel with a friend is guaranteed. Better to rephrase:

• “I really liked the dress you wore on the weekend. It well emphasizes the figure and color to the face. And this outfit is too pale for you. Besides, you have a beautiful figure, and this dress hides it. "

• “Ham! You can't connect a couple of words! You are talking some nonsense! "

An argument in a work setting will escalate into an argument if both opponents are unrestrained. Better to say:

• “Don't be rude. I think you should apologize. Next time, don't rush to answer. You are too emotional. Calm down first, ask for advice, then express your opinion. "

How you can not react to criticism

1. "I was criticized, so I won't succeed." Low self-esteem is the first step to failure. Even if the result of the work done turned out to be imperfect, this is not a reason to get discouraged. You must always believe in yourself, and criticism will help to correct the situation.
2. "They spoke to me too emotionally, which means that I am doing everything badly." It is not so much the form of the assessment that is important as its content. Both constructive and destructive criticism can be overly emotional. It's all about the person who voices his opinion. Here it is important to discard unnecessary emotions and hear useful recommendations.
3. “I'm being criticized. We urgently need to answer. " An instant response to an assessment is not always a good thing. If the criticism was destructive, the opponent spoke in a raised voice, then there is a risk that you will be drawn into this emotional state, and the result of communication will be a quarrel. Better to take a break, calm down and think over your answer.
4. "If they criticize me, then they find fault." View other people's appreciation as help, not as a way to throw you off balance. Criticized? Not scary. Now you know how not to do it, and you will not make mistakes in the future.
5. "I don't care if I'm being criticized." Lack of response to an assessment is as bad as an instant response. Think about what is behind the criticism? Maybe you are in danger and your opponent warns about it.
6. "I'm upset about the criticism, so I can't do anything." Do not take other people's assessments to heart. Constructive criticism provides an opportunity to avoid mistakes or correct them. The main thing is to have less emotions when making a decision.
7. “I am criticized because I do not like / quarreled / envy me ...” The search for motives can lead to the opposite result. While you are looking for the reasons for the criticism, the time for correcting mistakes will be lost. It is more important to understand what is being said, not why they are doing it.
8. "Everyone criticizes me because they don't understand anything." If different people give the same rating, consider whether you are doing something wrong.
9. "They don't tell me anything, so I am doing everything right." Criticism is not always overt. For example, a subordinate or unfamiliar person cannot speak openly. However, some actions or words may be latent criticism. It is important to see it and take action if common sense prevails over emotion.

Criticize correctly. But if possible, it is better to refrain from speaking. Criticism can hurt and destroy good relationships.

Criticism is always unpleasant, and those who declare their love for criticism are disingenuous. Constructive criticism is a gentle form of criticism that is hard to take offense. Attention should be focused on ways to correct mistakes, and not on the personality of the criticized or the dire consequences of his activities.

A good writer is not necessarily a good critic, just as a good drunkard is not necessarily a good bartender. Jim Bishop

It's hard to come to terms with the fact that you are criticized, but there is criticism that is difficult to be offended - this is constructive criticism. Its essence is that the emphasis is not on what is bad, but on what to do to make it better. For example, you can say: "You did well, but it seems to me that the result will be better if you change this ...".

The purpose of constructive criticism is not only to identify the problem, but also to solve it. It is based on a desire to help a person, and it is aimed at a specific problem.

Constructive criticism has its antipode - it is non-constructive criticism. It, in contrast to constructive criticism, is not aimed at helping in solving the problem, but at the personality of the opponent, his humiliation and insult.

It is curious that criticism with good intentions and a desire to help and, it would seem, constructive, cannot be called such if the person to whom it is directed will perceive it negatively.

An example of constructive criticism

The editor reads the translation of the text and sees errors in it. He says to the translator: “I am glad that you are the one to undertake this translation. But, unfortunately, I saw several errors in the text. This phrase has been translated close to the original, but in Russian it is impossible to say that. It would be more correct to do so ... ".

An example of non-constructive criticism

If, in this case, the editor says: “What did you translate there? Impossible to read - a lot of mistakes. It seems that the translation was done by a person who hit his head hard, ”this will be non-constructive criticism.

Criticizing in this way, it is easy to run into aggressiveness, hostility and ruin the relationship for life. And such criticism hurts a too impressionable and sensitive person and instills in him self-doubt and self-doubt.

How to learn to criticize "constructively"?

It is impossible to do without criticism at all, and it is not necessary. It is necessary in both work and personal relationships. Without it, it’s impossible to solve problems and move forward. Erian Schultz wrote: “Why are we afraid of criticism? After all, criticism, in fact, teaches us, and even for free. "

But in order for criticism to be productive, and not offensive and offensive, you need to know a few rules.

You should pay attention to the tone in which you express your claims. Most people respond appropriately to benevolent treatment. At the same time, with people who divide everyone into strong and weak, it is better to speak firmly and harshly (but not rudely).

The rules of constructive criticism suggest an opportunity to agree, so even if you are overcome with the desire to make fun of a person or there is a temptation to express irony and sarcasm, it is better to refuse such a manifestation of your emotions. Constructive criticism does not tolerate disrespect, rudeness and aggression.

You must radiate sincerity, openness, and a desire to improve the situation.

The person you criticize constructively needs to understand exactly what you want to say to them. Indeed, in the desire not to offend him accidentally, you can go to the other extreme - express yourself in half-hints and general phrases, beat around the bush, showing your "diplomatic" abilities, because of which the object of criticism itself will be "lost".

It should not be forgotten that in the process of criticism, one must not get personal. You need to criticize not the person himself, but his actions. If, for example, your friend makes a mistake, you don’t need to tell him: “You are a fool! How could you do that? " Constructive criticism presupposes approximately the following words: "You are smart, sane, but you acted carelessly!"

Criticizing another, you should not impose your vision of solving the problem on him. For example: "You acted carelessly - don't go there anymore!" Such imposition of one's opinion can cause a person to want to do the opposite, so it is better to express it not in such a categorical form, but in the form of a sentence: "You acted carelessly - maybe you shouldn't go there anymore?"

When criticizing a person who realizes that he has made a mistake, you should not finish him off with your criticism. Criticism should be aimed at helping in getting out of this situation - after all, there are no desperate situations.

A person who has fallen into trouble can only be plunged into despondency by non-constructive criticism.

For criticism to be productive and effective, so that a person understands his mistakes, and you can count on understanding, it is important to choose the right time. Of course, you should not go to a person with criticism, even with the best intentions, in difficult moments for him, when he is in difficult circumstances or in a bad mood (the latter often concerns personal relationships). In this case, criticism will only aggravate his condition.

To make a critical remark to a person, it is worth considering not only the convenient time, but also the place. Unfortunately, in life we ​​often notice how a husband criticizes his wife or husband's wife in the presence of strangers. Such criticism a priori cannot be constructive, even if the critic is absolutely right.

Therefore, when going to criticize someone "constructively", be it a colleague, friend or close person, you need to take care of the absence of strangers. Public criticism cannot be constructive - it will offend and humiliate a person and will not be useful.

Before you start criticizing someone, albeit fairly, you can first mention your own shortcomings or mistakes made in the past. Self-criticism will allow the one we criticize not to feel hurt, and it will be easier for him to admit and correct his mistakes.

So that a person does not lose heart after our criticism, it is worth reminding him of his merits before starting criticism and finding something for which he can be praised. Some of the greats said: "The critic lulls praise with chloroform, and then operates."

Before you start making criticism, you need to imagine the possible response of the person. All people are different and they also perceive criticism differently, and here an individual approach is needed.

They behave differently with a vulnerable and sensitive person than with a cheeky or arrogant person. If a person is diligent, suspicious and vulnerable, you need to be gentle with him.

With an arrogant person, gentleness will not pass - he will perceive it as insecurity and weakness, so here you need to show firmness. However, it is important not to overdo it so as not to hurt his pride.

Care should be taken when criticizing people with low self-esteem. If a person is pragmatic and selfish, he should hint that he can benefit from criticism. The easiest way to communicate is with people who have a sense of humor. Of course, if it is not alien to the critic.

Any person needs to know the rules of constructive criticism - they will help build sincere relationships both in personal life and at work. If it is not possible to act according to the rules, then it is better not to try to criticize someone, so as not to make enemies or ill-wishers for yourself. As the English writer Oscar Wilde said, "Criticism requires much more culture than creativity."

Along with the correct attitude towards criticism, one of the main skills sociability is the ability to correctly point out mistakes - the ability to criticize ( constructive criticism).

Wrong criticism ( false and destructive criticism) can easily turn a person against you and cause aggression and hostility, or cause useless arguments and excuses. Not possessing art of criticism you can undermine self-confidence and undermine a person's morale (if you are a leader, this threatens you with a decrease in performance and a deterioration in the quality of work).

Nobody likes to be criticized. But negative assessments are sometimes indispensable, both in personal relationships (if you do not point out to your partner what he is doing wrong, you will not be able to build happiness), and not in business and office. It is impossible to move forward without constructive criticism.

Whether you know how to criticize correctly depends on whether your criticism will be productive, whether you can express your complaints to the person and stay in good friendships or partnerships with him.

Rules for constructive criticism

So that your criticism is not offensive and offensive, and has a result, use these rules:

First of all, remove the emotional component from criticism (including arrogance, sarcasm, etc.), moderate your ardor, and treat the person with respect. Constructive criticism is not rude and aggressive condemnation, not ridicule of a person's actions, but a desire to improve the situation, point out mistakes and blunders. The rules of constructive criticism presuppose sincerity, inner openness, and the ability to negotiate.

For the most part, people tend to perceive a benevolent tone better. However, there are those who tend to divide people into weak and strong, take off it is better to speak harshly and firmly (firmly, but not rudely).

The critic must clearly understand what you want to tell him! Walking around to around, using common phrases and hints, the chances are that you will be misunderstood. Better to explain by putting everything on the shelves. At the end of the conversation, you can ask if the person correctly understood the need and reasons for this conversation?

Criticize the actions of the person, not himself. It's one thing to say “ You are an intelligent, thinking person, but you acted without foresight", Other" You idiot, you did such a stupid thing!» . Pay attention to actions and actions, do not get personal.

Express your opinion (criticism) in the order of the proposal, without imposing it.

Criticize correctly means to make the mistake or defect look easily correctable (the hopelessness of the situation plunges people into despondency). Do not put pressure on the person's psyche, tell me how to get out of this situation.

If you decide to point out mistakes to a person and count on his understanding, be sure to choose the right time (here it is more about personal relationships). If at the moment a person is in difficult circumstances or in a bad mood, criticism will not be heard and accepted and can only aggravate his condition.

In addition to the appropriate time for criticism, the rules of constructive criticism also involve a choice of location. Make sure that no outsiders are present when talking with the critic. Public counting, be it a loved one, colleague or subordinate, is unlikely to benefit the cause.

Before criticizing anyone, talk about your own mistakes and past shortcomings. Self-criticism, admitting one's own mistakes, allows the critic to perceive the remarks less sharply, and the fact that his self-esteem is less wounded gives more chances for understanding and correcting mistakes.

« Before telling someone the bitter truth, brush honey on the tip of your tongue.”- listen to this Arabic proverb. Before moving on to the subject of criticism, acknowledge certain merits of the person, start with praise.

The art of criticism lies in the ability to find the right words for any person. If the person is suspicious, anxious, vulnerable, or trying to be good for everyone, criticism should be as soft as possible. It's another matter if man is arrogant and proud- here you can be firmer, but in no way touching your pride. It is better for a creative person to convey their claims and comments - in the form of images. If the person has a sense of humor, turn the criticism into a joke. It's no joke if the critic is known for his low self-esteem. To an egoist and a pragmatist, explain your requirements so that he sees benefits and benefits in them.

“Make sure that he receives your advice, as the one who is thirsty gets water, and then your instruction will help him to correct his mistakes” -this quote from the ancient Japanese treatise "Hagakure", most broadly and fully reflects the essence of constructive criticism.

The ability to criticize correctly, knowledge of the rules of criticism is an important and essential prerequisite for success in any area of ​​life. Learning the skill of constructive criticism makes your relationships with others more open and sincere.

P.S. Do you want to work in a bank and are you interested in banking vacancies, or you want to work in the investment or insurance field, it doesn't matter, in building any career, the ability to correctly express your claims will be useful to you.

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Praising is easy - it is much more difficult to make a correct, business-like, not offensive remark. In order for the criticism to be fruitful, not offensive or offensive, it is necessary to use the following possible options for simple critical assessments.

In order for criticism to be fruitful, not offensive or offensive, you must use the following simple rules.

1. First of all, remove the accusatory "sting" from criticism, shift the emphasis to constructive proposals.

2. It is advisable to make remarks in private, so as not to offend the pride of the criticized.

3. Strive to sincerely and seriously understand the point of view of the partner; discuss the pros and cons; show empathy for his thoughts and desires.

4. Show respect for your partner's opinion without rejecting it immediately and harshly, even if it seems absurd to you. Give the opportunity to speak to the end and try not to prove, but to find out the facts.

5. Conduct a conversation in a friendly, firm and calm tone. Try to start with a topic on which you and the other person agree. Whenever possible, start with questions of the same opinion, which can elicit an affirmative answer and thus set your partner up to agree. If from the very beginning of the conversation a person says “no”, it is difficult to persuade him, because pride does not allow him to abandon the expressed opinion, even if he feels that he was initially wrong. Spare the self-esteem of the interlocutor.

6. If you want to point out to a person his mistake, start with praise and sincere recognition of his merits.

7. Drawing people's attention to their mistakes, try to do it indirectly. For example, remember a similar case.

8. Use criticism - "rebound": criticism of the actions of an abstract (fictional) person.

9. It is necessary to put forward your opinion (disagreement, criticism) in the manner of discussion, without imposing it.

10. Do not use unjustified methods of strengthening the argumentation. Arguments like: "How many times have I told you!" Are undesirable. Raising the voice is also an incorrect way to amplify a statement. If you have a desire to tell your partner something harsh, offensive, take your time - first take a few deep breaths and exhalations or silently count to 10-30, make a few smooth movements with your tongue in your mouth, say to yourself some figurative, but harmless expression.

11. Introduce psychological breaks to people who are in a state of quarrel. They will help reduce the emotional intensity, turn to the logic of things, to self-esteem, maybe for advice from loved ones. Do not demand an immediate, momentary admission of mistakes from a partner, agreement with your point of view, with your opinion on this issue. Psychologically it is difficult, give time to think, do not insist.

12. Admit your mistake or wrong step quickly, decisively and sincerely.

13. Along with criticism, reasoned self-criticism is desirable. Before criticizing another, talk about your own mistakes. The admission of guilt, the critic's own mistakes, allows one to perceive criticism less acutely, and self-esteem turns out to be less wounded.

14. Make the flaw look easy to correct. Very often people are plunged into despondency by the hopelessness of their situation. Do not "put pressure" on the psyche, but help to find a way out.

15. Talk only about the case, do not get personal: criticize the actions, not the person. Give him a face-saving opportunity.

It is important to remember the following pattern: the more a person is excited, the more hurt his pride, the less sensitive he is to logic, the more biased and subjective, and the more tactful he requires.

If you notice that someone is too excited in an argument, it is better to reschedule the conversation for another time.

Forms of constructive criticism

It is very easy to compliment a subordinate. It is much more difficult to make him a correct, business-like, not offensive remark. Here are some possible critical evaluations.

Encouraging criticism: “Nothing. Do better next time. But now it didn't work out ”;

Criticism-reproach: “Well, what about you? I counted on you so! ”;

Criticism-hope: “I hope that next time you will do this task better”;

Analogy criticism: “Before, when I was like you, I made exactly the same mistake. Well, I got it from my boss! ”;

Praise criticism: “Job done well. But just not for this case ”;

Impersonal criticism: “There are still workers in our team who do not cope with their duties. We will not name their names ”;

Criticism-concern: "I am very concerned about the current state of affairs, especially among our comrades like ...";

Empathy criticism: “I understand you well, I enter your position, but you will also enter mine. After all, the job has not been done ... ";

Criticism-regret: "I am very sorry, but I must note that the work is done poorly";

Surprise criticism: “How ?! Didn't you do the job ?! Did not expect)...";

Irony criticism: “We did, we did and ... we did. The job is right! But how are we going to look our heads in the eyes now ?! ”;

Criticism-reproach: “Oh, you! I had a much higher opinion of you ”;

Criticism hint: “I knew one person who did exactly the same as you. Then he had a bad time ... ";

Mitigation criticism: “What was done so carelessly? And at the wrong time ?! ”;

Criticism remark: “They did not do that. Next time, consult ”;

Warning criticism: “If you allow marriage again, blame yourself!”;

Criticism-demand: "You will have to redo the work!";

Kritka-challenge: “If you have made so many mistakes, decide for yourself how to get out of the situation”;

Constructive criticism: “The job was done wrong. What are you going to do now? ";

Criticism-fear: "I am very much afraid that next time the work will be done at this level."

All of these forms are fine, provided that the subordinate respects his boss and appreciates his opinion of himself. Wanting to look decent in the eyes of the manager, the employee will make every effort to correct the situation. Especially if the criticism was sparing.

When the subordinate is not very friendly towards the boss, it is better to combine negative assessments with positive ones.

How to take criticism

Criticism becomes useful only when people accept it. This rule can be summarized as follows.

Criticism against me is my personal improvement reserve.

Criticism is a form of help in correcting deficiencies in a job.

There is no criticism from which one cannot benefit.

Any retouching of criticism is harmful, since it "drives the disease inward" and thus makes it difficult to overcome the shortcomings.

The business perception of criticism should not depend on who (what person, for what purposes) makes the criticism.

The perception of criticism should not depend on the form in which it is presented: the main thing is that the shortcomings are analyzed.

The central principle of constructive perception of criticism is "everything that I have done can be done better."

The most valuable benefit of external criticism is to look for a rational grain for oneself, even where it is not visible at first glance.

Any criticism requires thinking at least about what caused it, at the most - how to fix the situation.

A useful appeal to criticism is to see areas of work that are out of your sight.

The first step in the correct perception of criticism is to fix it, the second is to comprehend it from the point of view of the benefits for the cause, the third is to correct the deficiency, and the fourth is to create conditions that exclude its repetition.

If I am criticized, it means that they believe in my ability to fix the matter and work without failures.

When there is no criticism towards you, this is an indicator of disregard for you as an employee or disbelief in your ability to take it in a business way.

The most valuable criticism is one that points to the imperfection of what appears to be normal.

Criticism of the possible negative consequences of my decisions is a prerequisite for the timely prevention of disruptions in work.

The critic has no right to be offended, he only has the right to constructively comprehend what is said about him.

The critic has the right to counter criticism. He can actively defend his position. The only thing that is strictly forbidden to him is to distort the facts for the sake of justification.

A large number of biased (unfair) criticisms are an indicator of a bad psychological climate in the team. This in itself requires active critical thinking.

If I reacted with restraint and businesslike attitude to the criticism, it means that I have overcome myself, I am a strong personality.

Any criticism is useful if only because it allows you to find out the attitude of the critic towards you, which could be expressed in more extreme forms.

People are most impressed by the response to criticism, which contains concrete commitments about what will be done to improve the case, with specific timelines and real opportunities.

Acknowledging criticism means accepting responsibility for correcting deficiencies.

Even if the critic is wrong, you should not rush to rebuke him: in order to draw others into the area of ​​criticism, it is useful to support his attempt to critically understand the case.

All participants in the discussion of any problem have the same rights and are equally subject to these rules.

Constructive criticism is useful to everyone and always, if only it really is.

The problem is that many do not notice the difference between subjective judgments and correct, objective criticism. The line between these concepts is too close to each other, so many inexperienced critics, without noticing it themselves, slip into personalities and unfairly assess what is happening. Without knowing how to criticize correctly, you will only harm yourself and ruin your relationship with everyone who directly or indirectly relates to the object of criticism.

Since most of the people whose work you will evaluate simply do not know how to react to criticism, you need to be extremely correct so as not to get into scandalous stories, intrigues, "Internet wars" that will bring nothing but unnecessary worries and a negative label on your reputation. To be impartial and honest, you need to observe and whenever you decide to criticize someone, stop in a timely manner and evaluate the objectivity and usefulness of what you plan to say.

Decided to criticize - criticize correctly!

1. The transition to personalities is a taboo

This is a rule that can cost you dearly if you break it. They try to avoid critics who roll into insults, causticity, categoricalness, excessive persistence and other unworthy techniques. If you do not want to be an outcast in your professional or personal sphere, be extremely correct. The wider the network of your social connections, the more careful it is to be in your statements: your criticism may accidentally touch acquaintances, acquaintances, colleagues, partners, etc. Continuing to communicate with them, having a reputation as an indiscriminate critic, will not be easy. Therefore, follow the language, respect the rules of criticism, and never allow yourself to let go of insults, sneering jokes about the object under review.

The more your popularity and authority, the more carefully you need to monitor the correctness of what is said. There are many examples when a frivolous act that caused public outrage became a nail in the grave of a professional career.

This is done by people who do not know how to criticize correctly, and are not always ready to restrain themselves in expressions. Unfortunately, ignorance does not absolve one from responsibility for the actions committed and the words spoken.

2. Do not criticize publicly if this is not your profession

Constructive criticism can be brought out into the public field only when you are asked to do so, if it is related to your profession (criticism of subordinates, employer), if the criticized object is a commercial product for public use (films, music, games, books).

Unsolicited criticism expressed in public is bad manners. She is not expected and, more often than not, is perceived with hostility. If you criticize a subordinate, a junior colleague, or someone in a lower rank, do not do it in public. Express everything in private so as not to humiliate the dignity and feelings of the person to whom your criticism is addressed.

3. Start small

An effective criticism technique is based on the correct positioning and justification of arguments. It doesn't matter if you write a review or criticize a subordinate or a colleague, you should start with the least categorical facts. The first should go those arguments that are most obvious, with which you can agree unambiguously and easily. If the conversation begins with a controversial fact, further narration will be ineffectual. For example:

Not properly:

Your code is bad, so no one else writes, you need to brush up on your programming skills.

Right:

Method XXX1 has not been used for a long time, there is a newer one - XXX2. It is simpler than XXX1 and requires fewer resources. How long will it take for you to upgrade to XXX2?

In the second case, there is no sharp polemic, but the meaning remains the same. It is built according to the rules of constructive criticism, does not affect the dignity of the criticized person and is more informative. If you use the first option for starting a conversation or text, you will still have to explain why you think the code is bad, but the attitude towards you and the desire to work will fall "below the plinth."

4. Listen to the critic and try to understand him.

Try to understand the point of view of the critic, discuss the pros and cons. You may be wrong. In this case, immediately admit yourself wrong, do not try to seem more competent than you really are. If you only need the technique of criticism for self-affirmation at the expense of others, be prepared to get into a puddle sooner or later. There is always a person who knows, fully confident in his competence, knowledge or words. He will immediately see through the lover in you to raise self-esteem.

5. Criticism for the sake of criticism is meaningless, criticize with benefit

Remember that constructive criticism should always be beneficial. This is the main rule of criticism, observing which, the power of your authority and public respect will be unshakable. Think three times whether it is worth criticizing a person or his work, whether you can, by virtue of experience and knowledge, be useful. If the answer is yes, go for it and be objective.